CFPB Rescinds 7 Pandemic-Related Flexibilities

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Financial institutions may face more consumer compliance enforcement

The Consumer Financial Protection Bureau (CFPB) announced the rescission of seven policies that were put in place in 2020 to provide temporary flexibility to financial institutions working with consumers that were affected by the pandemic. These changes are effective as of April 1, 2021.

As financial institutions grapple with complying with the legal and regulatory obligations outlined in these policies, the CFPB warns it “intends to exercise the full scope of its supervisory and enforcement authority provided under the Dodd-Frank Act.”

The CFPB also rescinded its 2018 bulletin on supervisory communications and replaced it with a revised bulletin announcing changes to how CFPB examiners will convey supervisory expectations through matters requiring attention.

The seven policy statements included in this announcement are as follows:

Financial institutions should be aware of these policy changes as the CFPB plans to step up enforcement in these areas. Kaufman Rossin’s risk advisory team has extensive experience assisting financial institutions with regulatory compliance, including consumer compliance, and is prepared to help clients navigate these changes. Contact me or another member of our team to learn how these CFPB rule changes may impact your financial institution and how you can mitigate consumer compliance risks.


Alexander Smith, CRCM, CFE, is a Risk Advisory Services Senior Manager at Kaufman Rossin, one of the Top 100 CPA and advisory firms in the U.S.

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